Discovery
What we do
Understand objectives, stakeholder needs, challenges and data landscape.
Outcome
Clear business case, prioritised AI opportunities and a business-aligned roadmap
Home / Program Governance
Program Governance
Structure, accountability and visibility across every AI, Salesforce and data engagement.
How we deliver: discovery to deployment
A structured lifecycle across AI, Salesforce and data programs.
Design
What we do
Define enterprise architecture, data strategy, AI governance and operating model.
Outcome
Scalable blueprint, reduced technical debt and lower ownership cost
Build
What we do
Implement GenAI and agentic workflows, Salesforce, Data Cloud and Agentforce.
Outcome
Connected processes, unified data and intelligent workflows
Test
What we do
Validate processes, integrations, data quality, security and AI effectiveness.
Outcome
Fewer defects, trusted AI and lower go-live risk
Deploy
What we do
Drive adoption, change management, hypercare and continuous improvement.
Outcome
Faster value realisation and sustainable business value
Delivery modelDedicated podsManaged servicesShared servicesOffshore delivery centre
Governance model
Robust governance customised for proactive tracking and mitigation.
Executive Steering Committee
Program Governance Board
L2 / L3 / L4 Support Team
Strong envisioning, planning and execution capabilities at every level
| Cadence | PSAI Tech Consulting | Client |
|---|---|---|
| Steering committee | Steering committee | Steering committee |
| Weekly status meeting | Program Manager / Account Manager | Program Owner |
| Daily stand-up / skill handover | Support Manager | Service Delivery Manager |
Program governance
Single point of accountability for success across the program.
Delivery governance
Manage dependencies and risk in meeting project goals.
Technical governance
Reduce technical risk through proactive monitoring and remediation.
Program lifecycle & governance framework
Transparency, accountability, alignment, quality, compliance and value.
Governance framework
- Three-tier executive, program and project model
- Clear roles and decision rights
PMO & delivery excellence
- Standardised PMO operating model
- RAID and portfolio health reporting
Risk & issue management
- Proactive risk identification
- Mitigation and escalation paths
Financial governance
- Budgeting, forecasting and EVM
- Cost, revenue and margin control
Resource & capacity
- Capacity and demand planning
- Skills and succession planning
Quality governance
- Quality gates and stage reviews
- Testing and release readiness
Agile & delivery
- Sprint, release and backlog control
- DevOps and CI/CD governance
Stakeholder & communication
- Executive dashboards and scorecards
- Transparent decision logs
Governance structure
Executive Steering Committee
Strategic oversight and decision making
Program Governance Board
Portfolio oversight and risk management
Project Governance
Execution oversight and delivery control
PMO Governance Office
Reporting, metrics, RAID and compliance
Governance that delivers value
Governed today. Transformed tomorrow.
Predictable deliveryOn time, within scope and budget
Financial excellenceBetter cost control and margins
Risk mitigationProactive risk management minimises disruption
Quality assuranceHigh-quality deliverables and standards
Stakeholder confidenceVisibility and transparency build trust
Maximised business valueBetter adoption, performance and outcomes
Bring structure to your next program
Talk to us about governance for a new transformation, or a program that needs to get back on track.